Klientel app support
The Klientel app is for businesses that already use Klientel. Here is how to sign in, where to find answers and how to reach us.
Write to us
Email martin@klientel.cz. We reply on working days. Tell us the email you sign in with and your phone model.
How to sign in
- You get an invitation with a link by email from your business or from us. You cannot sign up in the app on your own.
- Open the app and enter the email the invitation went to.
- A code arrives. Type it into the app. The code works for 10 minutes.
- Set a password of at least 10 characters. Next time you sign in with your email and password.
Forgotten password
On the sign-in screen choose that you forgot your password. The steps are the same as the first time. Enter your email, type the code and set a new password.
No code arrived
Check your spam folder and that you entered the same email as in the invitation. You can ask for a new code up to five times an hour. If that does not help, write to us.
No notifications
Check in your phone settings that Klientel is allowed to send notifications. On iPhone also allow time sensitive notifications so an urgent call does not slip past.
Deleting your account
In the app open Settings and choose Delete account. You do not need the app installed, you can also delete it on the Delete your account page. That page explains what happens for your role.